SMS Terms and Conditions

Program name: EPiQ Lending Loan Status Updates
Sender: EVO Home Loans, LLC dba EPiQ Lending, from 602-600-0074
Message frequency: varies by transaction; typically 1 to 3 messages per week while your loan is active, plus occasional homeowner check-ins after closing
Message and data rates may apply.
Opt out: reply STOP at any time. Help: reply HELP or call (480) 999-9842.

Effective September 6, 2026

1. Program description

When you opt in, EPiQ Lending sends text messages related to a mortgage transaction you are part of as a borrower, co-borrower, real estate agent, transaction coordinator or other transaction party. Messages include loan status updates, milestone notifications (for example: submitted to processing, appraisal received, clear to close, funded), rate lock and deadline reminders, appointment and document reminders, replies to questions you send us, and post-closing homeowner check-ins. Messages are informational and relate to your existing loan or transaction. We do not send unsolicited promotional text messages.

2. How you opt in

You opt in by providing your mobile number and agreeing to receive text messages during the loan application or onboarding process, on a web form, verbally to a member of our team who records your consent, or by texting YES or START to 602-600-0074. Consent is recorded with the date and time before any message is sent. Consent to receive text messages is not a condition of purchasing any property, goods or services, including a loan.

When you opt in, you will receive a confirmation message: "You're signed up for EPiQ Lending loan status texts. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help."

3. How to opt out

Reply STOP to any message to cancel. You will receive one final confirmation: "You've been unsubscribed from EPiQ Lending texts. No more messages will be sent. Reply START to re-subscribe." After that, no further messages are sent unless you opt in again. Opting out of text messages does not affect your loan; we will continue to communicate by email and phone.

4. Help

Reply HELP to any message, call (480) 999-9842, or email rick@epiqlending.com.

5. Carriers and cost

Message and data rates may apply according to your wireless plan. Supported carriers include AT&T, T-Mobile, Verizon and most regional carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to carrier availability.

6. Privacy

Your mobile number and text messaging opt-in data are used only to send the messages described above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details on how we collect, use and protect your information.

7. Your responsibilities

You confirm that you are the account holder or have the account holder's permission for the mobile number you provide, that you are at least 18 years old, and that you will notify us if you change or give up your number. Text messages are not encrypted end to end; do not send Social Security numbers, account numbers or other sensitive financial information by text. Use our secure loan portal or call us instead.

8. Changes and termination

We may modify or end the program at any time. Changes to these terms are effective when posted on this page.

9. Contact

EVO Home Loans, LLC dba EPiQ Lending
7975 N. Hayden Rd., Suite A-101, Scottsdale, AZ 85258
(480) 999-9842 · rick@epiqlending.com
Ricky Khamis, President · NMLS 173141 · EPiQ Lending NMLS 1936984